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Terms of sale
TERMS OF SALE
CHEMCOSMETICS SL, in compliance with article 97 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Decree Legislative 1/2007, of November 16, informs that this document establishes the Conditions that govern the use of this web page. Please read these Conditions, our Cookies Policy, our Privacy Policy and our Legal Notice.
According to the provisions of article 40 of Law 7/2017 , of November 2, by which Directive 2013/11/EU, of the European Parliament and of the Council, of May 21, 2013, is incorporated into the Spanish legal system, Regarding the alternative resolution of consumer disputes, the user is informed that they have the possibility of going to an accredited entity for alternative dispute resolution in the event of any consumer dispute.
In the same way, and by virtue of the provisions of Regulation (EU) 524/2013 applicable throughout the European Union, CHEMCOSMETICS SL makes available to users the following link that allows access to the dispute resolution platform in European Union line:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES
In the event that the user has had a problem with a purchase, they can use this means to present any claim in relation to said purchase, sale or provision of services, as well as opt for an out-of-court solution to the conflict that has arisen.
If you have any questions related to the Conditions or the Data Protection Policies, you can contact us through our contact channels. The contract may be formalized, at your choice, in any of the languages in which the Conditions are available on this website.
These General Conditions of Use and Contracting are written in Spanish.
Object
The purpose of these general contracting conditions is to regulate the relationship that arises between CHEMCOSMETICS SL, acting as the selling party, and you, acting as the purchasing party, for the sale of items/services through this web page.
Privacy/Protection of personal data
CHEMCOSMETICS SL complies with current regulations on the protection of personal data, specifically with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and the General Regulations for the Protection of data (Regulation (EU) 2016/679).
If you want more information about what processing of personal data we can carry out on you on our website and what use we make of them, you can access the privacy policy of our website.
Likewise, CHEMCOSMETICS SL as a service provider of the information society informs that it complies with the provisions of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.
minors
The contents of the Website are aimed at people of legal age. CHEMCOSMETICS SL does not intend to obtain data from minors. When CHEMCOSMETICS SL becomes aware that there is personal data of a minor in its file, it will immediately proceed to cancel said data.
User obligations
The user must respect at all times the terms and conditions established by the website.
The user will use the website diligently and assuming any liability that may arise from breaching the terms and conditions of the website.
The user may not use the website to transmit, store, disclose, promote or distribute data or content that carry viruses or any other computer code, files or programs designed to interrupt, destroy or impair the operation of any computer program or equipment. or telecommunications.
Services offered
The website provides information to its users on the characteristics of the products marketed by CHEMCOSMETICS SL In the same way, the website provides other services such as the online sale of products, as well as their payment through a secure server.
The recipients of the services of the Website are users interested in products marketed by CHEMCOSMETICS SL
Industrial and Intellectual Property
CHEMCOSMETICS SL by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (for example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by CHEMCOSMETICS SL or its licensors.
By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this web page, for commercial purposes, in any support and by any technical means, without the authorization of CHEMCOSMETICS SL. All rights reserved.
The USER undertakes to respect the Intellectual and Industrial Property rights owned by CHEMCOSMETICS SL. You can view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical support as long as it is unique and exclusively, for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of CHEMCOSMETICS SL
How to order
To place an order you must follow the online purchase procedure and click on "PLACE ORDER".
Once you have selected all the products you wish to purchase, you will access the page where you will be asked for your personal data (name, surname, email address, contact telephone number, address where you wish to receive the order...) so that deliver the products at home.
Once you have completed said personal data, you can choose the payment method you prefer and proceed with the payment. After completing the purchase, you will receive an email confirming that your order has been completed correctly. Finally, just after the order leaves the warehouse, CHEMCOSMETICS SL will send you a shipping confirmation email that will include the tracking number.
Prices
The prices published on each product are those indicated on the website on the date of the order and are valid except for typographical errors or the end of the promotion. The published prices are expressed in euros and include VAT and are valid for orders made within Spain.
CHEMCOSMETICS SL reserves the right to modify, without prior notice to the client, products, promotions, commercial conditions and prices at any time.
In any case, the offers will be duly marked and identified as such, conveniently indicating the previous price and the price of the offer.
payment methods
Payment accepts both VISA and MasterCard cards as well as PayPal. Both methods are convenient and secure ways to place an order. In any case, make sure to use a secure server, where the transmission of personal data travels encrypted using the Secure Sockets Layer (SSL) protocol.
Deadlines and delivery method
Once the order leaves the warehouse, CHEMCOSMETICS SL will send you a shipping confirmation email that will include the tracking number. We promise to send the products in the shortest possible time.
Returns and Product Changes
With our after-sales service we try to offer fast and efficient attention to our customers in order to solve any problem with our products or shipments.
If you notice any damage at the time of delivery, contact us immediately and send an email to weare@kubostudio.com.
If you wish to return or exchange any of our products, as long as they have not been opened and the packaging is in perfect condition, please contact us by sending an email to weare@kubostudio.com and we will take care of manage your request.
Right of withdrawal
It is noted that there will be no right of withdrawal in the case of goods that may deteriorate or expire quickly, as established in article 103.d) of the Consolidated Text of Law 3/2014, of March 27, by which The consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16, is modified.
Right of exclusion
CHEMCOSMETICS SL reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or by a third party, to those users who fail to comply with the Conditions of Use of the portal.
CHEMCOSMETICS SL will pursue the breach of the Conditions of Use of the portal, as well as any improper use of its portal, exercising all civil and criminal actions that may correspond to it by law.
Modifications and links
CHEMCOSMETICS SL reserves the right to make the modifications it deems appropriate on its website without prior notice, being able to change, delete or add both the contents and services it provides and the way in which they appear presented or located, as well as in the General Contracting Conditions determined here.
CHEMCOSMETICS SL is not responsible for the misuse of the contents of its website, being the sole responsibility of the person who accesses or uses them.
In the event that links or hyperlinks were made to other Internet sites, CHEMCOSMETICS SL, the creator of the website, will not exercise any type of control over said sites and content. In no case will CHEMCOSMETICS SL, the creator of the website, assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained. in any of said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
Applicable law and competent jurisdiction
The conditions of use of the Website contained in this Legal Notice, as well as the relations between the user and CHEMCOSMETICS SL, will be governed and interpreted in accordance with Spanish law. For the solution of any conflict that may arise, the user and CHEMCOSMETICS SL expressly submit to the competence and jurisdiction of the courts and tribunals of the city of ZARAGOZA, expressly waiving any other jurisdiction that may correspond to them.